Returns Policy

Thank you for shopping with us at YICK SUN TRADING CO., LIMITED. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to assist you with our simple returns process.

1. Return Eligibility

You may return most items within 30 days from the date of delivery for a full refund or exchange, provided the following conditions are met:

• The item is in new, unused, and unworn condition.
• The item is returned with all original packaging, tags, and any included accessories.
• The item is not marked as final sale, clearance, or any other condition where returns are not accepted (such items will be specified at the time of purchase).

2. Non-Returnable Items

Some items are non-returnable, including but not limited to:

• Final Sale or Clearance items.
• Intimate apparel, swimwear, or personal care products.
• Items that have been damaged, worn, or washed.

3. How to Return an Item

To initiate a return, please follow these steps:

1. Contact us via email at [email protected] with your order number and details of the item(s) you wish to return.
2. Our customer service team will provide you with return instructions and a return authorization.
3. Carefully pack your item(s) in their original packaging to prevent damage during transit.
4. Ship the item(s) back to us using a trackable shipping method. Please note that the customer is responsible for return shipping costs, unless the return is due to an error on our part.

4. Refunds and Exchanges

• Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange.
• Refunds will be processed to your original payment method. Please allow up to 7-10 business days for the refund to reflect in your account, depending on your payment provider.
• If you choose to exchange the item, we will send you the new item once we receive and process the return.

5. Damaged or Defective Items

If your item arrives damaged, defective, or if you received the wrong product, please contact us immediately at [email protected]. We will arrange for a replacement, exchange, or full refund at no additional cost to you.

6. Late Returns

Returns received outside of the 30-day return window may be rejected or subject to a partial refund, depending on the condition of the returned item.