At YICK SUN TRADING CO., LIMITED, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.
By using our website, https://lutoke.com/, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website. The types of information we collect include:
- Personal Information: When you make a purchase, register an account, or contact us, we may collect your name, email address, phone number, shipping address, and payment information.
- Non-Personal Information: We also collect non-personal information such as your browser type, device type, IP address, and browsing behavior on our website to improve the user experience.
2. How We Use Your Information
We use the information we collect in the following ways:
- Order Processing: To fulfill and process orders, deliver products, and send order-related communications.
- Customer Support: To respond to your inquiries and provide customer service.
- Personalization: To personalize your shopping experience and offer relevant recommendations.
- Marketing Communications: To send promotional emails about new products, offers, or updates, but you can opt out of receiving marketing communications at any time.
- Improvement of Services: To analyze trends, track website activity, and improve our website and services.
3. Data Security
We take reasonable precautions to protect your personal information. Our website uses secure encryption methods to ensure that sensitive data, such as payment information, is transmitted securely. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in operating our website and delivering services to you, such as payment processors, shipping companies, and email service providers. These third parties are obligated to keep your information confidential and use it only for the purposes for which it was provided.
We may also disclose your personal information if required by law, such as to comply with a subpoena, legal process, or government request.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, track your usage patterns, and analyze site performance. You can set your browser to refuse cookies, but this may limit your ability to use some features of our website.
6. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You may review and update your personal information by logging into your account or contacting us.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails at any time by following the “unsubscribe” instructions in the emails or contacting us directly.
- Request Deletion: In some cases, you may request that we delete your personal information, subject to certain legal and contractual obligations.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate steps to delete the information.